Archive for the ‘Session Previews’ Category

What’s Happening Domestically in the For-Profit Microlending Space?

posted: 2011-05-19 @ 1:09 pm EDT

By: Luz Gomez, consultant for FIELD at the Aspen Institute (Microenterprise Fund for Innovation, Effectiveness, Learning and Dissemination)

Luz GomezThe debate around the happenings in India among for-profit microfinance institutions (MFIs) has been raging for months now. Clearly the scope and scale of problems linked to a few unethical actors made the world stop and take notice. But, what does the picture look like domestically? Certainly, the context and market, as well as the players are different, but some of the questions are the same.

We’re looking forward to seeing those questions explored in the upcoming panel at Microfinance USA, Balancing Act: Mission, Profit, and Impact in Microfinance, which brings together a variety of perspectives on the topic from international MFI’s like Compartamos that have gone the for-profit route in Mexico, to Opportunity Fund’s recent experience partnering with a company in Southern California.

FIELD recently released a white paper,“A Newly Crowded Marketplace: How For-profit Lenders are Serving Microentrepreneurs”,where we begin to describe the landscape of for-profit microlenders in the U.S. It looks at several emerging for-profit companies that are not only serving microenterprises but that also were growing their portfolios significantly during the recession.

Much of the way the debate has been framed internationally paints the issue as black-and-white, suggesting that for-profit and non-profit models represent competing visions of microfinance. Yet, like many debates set up in such a schematic, this one also contradicts the complexity and nuance of particular market contexts. Although this white paper provides just a brief introduction to U.S. experience,  it explores questions such as: What’s the implication of a for-profit mission on target markets, pricing and customer service? How are these companies positioning themselves? What enables them to scale rapidly? Are these initiatives competitors to mission-driven nonprofits?  Or, could there be opportunities at collaboration between the sectors?  We look forward to learning in what I’m sure will be a lively discussion.

Luz Gomez works as a consultant with FIELD at the Aspen Institute and has been engaged in U.S. microenterprise for over 11 years. www.fieldus.org

A Lesson in Knowing Your Customer

posted: 2011-05-19 @ 12:24 pm EDT

By Bill Abrams, President of Trickle Up

In this guest blog post, Bill Abrams thoughts on microfinance in India to preview MFUSA’s “Case Study: Crisis in India Panel” (Tuesday May 24th at 4:15 PM)

Trickle Up Clients

Trickle Up provides training to its participants to help them prepare for their chosen livelihood activity. Once participants are selected, they are trained to ensure their businesses of choice are appropriate, and they know basic arithmetic and bookkeeping. This all happens before the dispersal of the grant. With the vast majority of Trickle Up participants lacking formal education, training is designed in a way that is accessible and practical.

Because Trickle Up works with extreme poor, for whom microloans are not a realistic option, the India microfinance crisis has not had a negative effect on our program. The extreme poor generally would not meet microcredit lending requirements and also often are in rural villages beyond the reach of microcredit bankers.  More importantly, their levels of poverty and vulnerability, as well as the unpredictability of their income through weather and agricultural cycles, mean that microloans would carry a very high risk of making them worse off financially. So the Indian microcredit crisis – which has resulted in many borrowers not repaying loans – doesn’t affect Trickle Up because we provide capital in form of seed capital grants, not loans.

Still, one of the most important takeaway lessons is the importance of customer relations, or simply knowing your customer. One of the causes of the Indian crisis seems to be some lenders who, in their zeal to grow their customer base, have been lending to people who already carry high levels of debt, from other microloans, moneylenders and informal sources. Such lenders seem to be ignoring the banking maxim, “know your customer.” As a direct result banks gave loans to borrowers who simply could not afford them because they did not have the necessary collateral.

Because Trickle Up works with the extreme poor, it is important for us to make sure we are actually reaching this group, therefore making the mantra of “knowing your customer” a top priority. In our India program, this includes:

  • Local partners: The linchpins of our program local organizations allow us to adapt our program to fit the needs and context of local communities. They are also known and accepted by the communities we work in.
  • Mapping the village: To select our participants, we map the communities we work in, literally bringing a community together to draw the village house-by-house in the dirt with sticks to identify those most in need.
  • Cross-checking: Trickle Up staff and partner agencies walk through the communities to make sure the maps are accurate and no one has been left out.
  • Rigorous business training: Once participants are selected, they are trained to ensure their businesses of choice are appropriate, they know basic arithmetic and bookkeeping. This all happens before we disperse the grant.
  • Savings, savings and savings: Before the grants are dispersed, participants come together and join savings groups so as to learn how to save and have access to credit to reduce vulnerabilities such as crop failures and family emergencies. Books are kept and reviewed by Trickle Up staff and partners to ensure regular attendance and participation.
  • Cross-checking, again: Once grants are dispersed, Trickle Up staff and partners do regular follow up visits to check participants’ progress and if they need further support.

Knowing your customer is essential, regardless of how much the transaction is, or even how it takes place. At Trickle Up, we provide grants to participants because we know them and what they will be doing, and participants gain confidence in their abilities to use the grants, and the support that comes with it, towards starting, maintaining and expanding a successful livelihood activity.

Trickle Up empowers people living on less than $1.25 a day to take the first steps out of poverty, providing them with resources to build sustainable livelihoods for a better quality of life. In partnership with local agencies, we provide training and seed capital grants to launch or expand a microenterprise and savings support to build assets. We work in 5 countries in Africa, Asia and Central America. To learn more, visit www.trickleup.org.

Documenting Divides

posted: 2011-05-19 @ 9:00 am EDT
Neshoba County courthouse in Philadelphia, Mis...

Philadelphia, Mississippi Courthouse. Image via Wikipedia

By Jonathan Morduch and Barbara Kiviat

Philadelphia, Mississippi has come a long way since 1964, when members of the Ku Klux Klan murdered three idealistic young men for investigating the burning of a black church, a tragedy that fueled pressure to pass the Civil Rights Act of 1964. Visit Philadelphia today, as members of the U.S. Financial Diaries team recently did, and the topic of conversation is just as likely to fall to economic struggles as it is to lingering racial tensions.

Eastern Mississippi is no economic backwater. Companies are investing, and banks do steady business. But while racial divides were once the clearest obstacles, parents today worry about economic opportunities and pitfalls. Check cashers, pawn shops, and car title lenders operate a few blocks from bank branches. Citizens work hard, but jobs for unskilled workers often pay poorly and offer limited benefits. Even as racial divides ebb, economic divides run deep.

How does that translate into the financial lives and decisions of individuals?

To better understand the financial conditions of low-income families, the U.S. Financial Diaries team will spend 16 months in Mississippi, as well as in communities in California, Ohio, and New York. Starting in late 2011, we will interview 300 families twice a month to better unpack comments like one we heard on our recent trip to Mississippi: that parents teach their kids “how to be poor,” focusing on how to stretch a dollar, but not stressing how to save and prepare for old age. Ultimately, we hope to understand how families make ends meet, where they face challenges, how they plan for the future—and what governments, banks, and non-profits can learn from the choices of low-income families.

On Monday afternoon, members of the U.S. Financial Diaries research team from New York University’s Financial Access Initiative, Bankable Frontier Associates, and the Center for Financial Services Innovation will talk about the research and how it can frame questions that have been hard to tackle with other methods. The Financial Diaries methodology logs each cash flow into or out of a household, with a special focus on the financial instruments that facilitate those flows. The approach combines strengths of large, quantitative surveys and highly-focused ethnographic studies. We generate deep data across a limited number of households, as well as a line of sight to the social and institutional dynamics that shape financial decisions.

We’ve already seen the power of this approach overseas. Financial Diaries research in Bangladesh, India, and South Africa led to the 2009 book Portfolios of the Poor: How the World’s Poor Live on $2 a Day. The international results were both illuminating and humbling. The Financial Diaries method showed a wide array of choices and activities that had previously been hard for researchers to see. Families thought to be living hand-to-mouth were actually saving throughout the year, often in informal arrangements with neighbors. In Bangladesh, slum-dwellers were saving and borrowing the equivalent of about two-thirds of annual household income over the course of a year.

What dynamics will our research in the U.S. uncover? We are excited to find out. Read any account of low-income Americans, from Kathryn Edin and Laura Lein’s Making Ends Meet to Katherine Newman’s Chutes and Ladders, and the chaos of living life with a slim financial margin is painfully clear. Considering how notoriously difficult it is to accurately capture low-income Americans’ income patterns (let alone their spending habits), our research will add an important layer to this conversation. Back in 1964, three idealistic young men knew that understanding starts with documenting the conditions of communities that are often hard for outsiders to see. To understand what America’s economic divides mean in 2011, we aim to start by simply documenting what it means to get by on very little.

Jonathan Morduch is a professor of public policy and economics at New York University’s Wagner School of Public Service, co-author of Portfolios of the Poor: How the World’s Poor Live on $2 a Day, and lead investigator of the U.S. Financial Diaries. Barbara Kiviat is a David Bohnett Fellow at New York University’s Wagner Graduate School of Public Service and a member of the U.S. Financial Diaries research team.

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Microfinance and Savings at Citi

posted: 2011-05-18 @ 1:04 pm EDT

By Bob Annibale
Global Director, Citi Microfinance and Community Development

Citi’s approach to microfinance draws on our global network and our unparalleled array of products and services to create locally tailored yet scalable solutions that meet the needs of unbanked people in our communities. This approach is reflected in the development of Citi Microfinance operations in the United States, in which we focus our efforts on providing economical savings accounts, credit building and best-in-class remittances options for American families.  It is also central to the many Citi Community Development partnerships that are expanding financial inclusion and economic empowerment in communities across the country.

Our innovative strategy is to partner with community organizations like Microfinance USA presenters ACCION and Opportunity Fund, as well as Citi partners and other attendees who will share their ideas and innovations at the conference.  These nonprofits deliver financial products to their clients – often along with financial education and coaching – providing programs that enable Americans to build safety nets, improve their credit scores and send money home to their families abroad.

For example, one of our first – and largest – savings partnerships in the U.S., with Grameen America, capitalized on the international Grameen organization’s work to adapt their microfinance model in the U.S.  We now have over 3,000 clients with Grameen-Citi savings accounts in New York City.  For many of these individuals, this is their first bank account.

We have replicated this model with other partners from Florida to California, including partnerships with Opportunity Fund as well as others with public and charter school networks that offer universal college savings accounts for underserved families.  In the coming months, we will work with our nonprofit strategic partners to embed the Citi Secured Credit Card into their credit-building programs. This is a program we piloted with Justine PETERSEN in Missouri in 2010; we look forward to bringing it to greater scale with other community partners over the course of this year.

I am so glad that important conversations about microfinance are taking place at the Microfinance USA conference - this dialogue reflects an embrace of the role of microfinance as a mainstream strategy for financial inclusion.  My colleagues and I look forward to seeing you there.

What I’m Looking for at Microfinance USA 2011

posted: 2011-05-12 @ 11:00 am EDT

By Tom Murphy, Microfinance USA attendee

This past fall, I was fortunate enough to have been invited to attend the Microfinance Impact and Innovation Conference in New York City. There, the top researchers and practitioners gathered to discuss some of the latest findings in the field of microfinance with the intention that the two groups would be able to connect. Abhijit Banerjee presented an idea on the gap between small and large businesses. He was struck by the fact that few small businesses were able to make the leap to larger growth. Siezing on the idea of the ‘missing middle’ I reflected on the conference writing:

There were some who were encouraged by the dialog taking place in New York, but a ‘missing middle’ remains between the practitioners and researchers. RCTs are too slow, but they are by far the best way at doing the research necessary to understanding what works in development in aid. What I see missing in the middle is that there needs to be an understanding that they can provide information to each other that can lead to the innovations which can significantly shift the trajectory of poverty. There is a need for both, each knows that, but they need to learn to play nice.

The Microfinance USA Conference in two weeks aims to accomplish the same end by bringing together researchers and practitioners to encourage more conversation between the two. What I will be looking for is if the gap between the two has grown smaller since September.

With books like More than Good Intentions and Poor Economics coupled with the recent happenings in AP and the ousting of Yunus, I feel safe in saying that the microfinance landscape has changed rather significantly in a matter of months.

My focal post will be on the “Savings: The Future of Microfinance” session with Robert A. Annibale, Citi Microfinance and Community Development; Dean Karlan, Yale University; Lisa Mensah, The Aspen Institute, Initiative on Financial Security; and Stephen Rasmussen, World Bank. Savings looks to be one of the most promising opportunities in the field of microfinance but gets far less attention being that it is not as sexy as loans that can be used to grow a business or ensure a child’s education. What has been lost is that savings, with the right incentives, can have an even greater impact.

Throughout the conference I will be live tweeting to share information and add quick commentary. In addition, I will put up some rapid posts based on my notes and more thoughtful posts which will reflect on specific sessions and the overall event.

The Way Forward for Investing in International Microfinance

posted: 2011-05-11 @ 12:50 pm EDT

By Bryan Wagner, Morgan Stanley Global Sustainable Finance

Morgan Stanley Global Sustainable Finance is excited to be sponsoring a panel at the 2011 Microfinance USA Conference entitled Investing in Microfinance: Trends, Opportunities and Challenges.  These are interesting times for the sector, and I have the privilege of leading an esteemed group of panelists to tackle this weighty topic.  Here’s a quick preview.

We should first acknowledge that there’s a lot to be excited about.  The market for investing in international microfinance has demonstrated remarkable innovation over the past decade.  Whether it’s open-ended debt funds, CLOs, IPOs or even the recent emergence of dedicated private equity funds, most major capital markets structures have been successfully applied to microfinance.  In the process, the sector has attracted significant cross border capital ($21 billion according to a recent CGAP report) from a range of institutional investors, retail investors and Development Financial Institutions.  Commercial banks have made a strong entry into microfinance, providing fresh sources of liquidity for equity investors.  And perhaps most promising is the commitment that the sector’s investors have shown: Net flows into microfinance remained positive even during the depths of the global financial crisis.

Yet there are important challenges to address.  Microfinance has proven less insulated from the formal economy than originally thought, and cases of financial distress and debt restructurings of microfinance institutions have emerged.  Recent crises in Nicaragua, India and Bangladesh, covered in the media, have illustrated the political risks that microfinance and its investors face.  And in spite of the significant underlying demand for microcredit – estimated at $250 billion versus some $65 billion outstanding today – microfinance funds are holding an increased portion of assets in cash, suggesting that access to investor capital may not be the immediate bottleneck to scaling up the sector.

But we have many reasons to remain optimistic.  Recent efforts to develop client protection principles, improve governance and develop meaningful social impact metrics promise to ensure that microfinance delivers on its double-bottom-line billing.  The industry is concertedly migrating from microcredit to microfinance, with recent fund concepts dedicated to microinsurance, housing microfinance, microfinance currency hedging and other “adjacencies” attracting significant interest.

In this discussion we’ll work from the premise that commercial capital must be tapped to ensure the poor have sustainable access to financial services.  Such an approach will allow us to dig deeper to understand how investment vehicles can be designed to meet the expectations of the highly diverse investor base that microfinance attracts.  We hope you’ll join us for the discussion.

Bryan Wagner leads microfinance coverage as part of Morgan Stanley Global Sustainable Finance (GSF).  For more about GSF, visit http://www.morganstanley.com/globalcitizen/sustainability.html

Building Capacity: What Every MFI Should Know About U.S. Volunteerism

posted: 2011-04-26 @ 1:13 pm EDT

By Erica Dorn, manager of volunteer partnerships at ACCION USA

There’s a lot of preparation that goes into the Microfinance USA conference, as you could likely imagine. I’ve stopped counting the hours in fact. But yesterday I saw some of the fruit of our planning labor when I had a phone call with the three panelists for the breakout session titled “Building the Capacity of MFI’s Through Volunteerism” –my confidence in the breadth and depth of the conference sky rocketed as we discussed how to make this panel most impactful for attendees.

I am excited to moderate this panel with several extraordinary women, Shannon Maynard from Banker without Borders, Rachael Chong from Catchafire, and Alexandra Jaffe from Kiva will be enlightening attendees about the programs that they have developed to utilize skilled volunteers in microfinance. We’ll be focusing on the following issues and questions:

  • How to measure volunteer program impact
  • How to keep volunteers motivated
  • Should every MFI use volunteers?
  • What are the greatest returns that panelists have seen from their volunteer program?
  • What are the largest costs associated with volunteer programs?

Dedicated volunteers like these make microfinance go 'round at organizations nationwide.

Our phone call reminded me of why I work in not just the field of microfinance but also volunteer management. There are volunteer professionals like Shannon, Alexandra, and Rachael who continue to push the boundaries of what social good organizations are able to accomplish using the skills and talent of dedicated professionals volunteering their time.

I sincerely hope that you will join our Microfinance USA panel on Tuesday May 24th from 11:15-12:15. After hearing the passion and knowledge that was shared on our prep-call, I am confident that whether you work at and MFI or CDFI, or are a volunteer yourself, you will walk away with big ideas of how to expand the capacity of microfinance in the U.S. through volunteerism.

Registration Now Open for P2P Lending Pre-Conference Webinar

posted: 2011-03-11 @ 1:38 pm EST

Whether you’re an active Kiva, Prosper, or Microplace lender or you’ve yet to get your feet wet in peer-to-peer microfinance, you won’t want to miss Microfinance USA’s pre-conference Webinar “P2P Lending: Overcoming Barriers to Access” (March 30, 2011, 5 – 6 PM EST).

The Webinar will offer microfinance practitioners and enthusiasts and in-depth look at the business models behind three separate organizations engaged in P2P lending—Kiva, Lending Club, and People Capital, and discuss how the industry is changing everything from the way we borrow and lend to the notions of philanthropy and investing.
Senior managers from each organization will address key issues such as:

  • What can be considered P2P and what are the structures needed to operate in this space?
  • How is P2P lending building better access to capital and impacting the lives of small business owners and others in the United States?
  • What’s in store for the future of P2P?

Those located in the New York metro area will be able to take part in some “bonus” content and attend a Webinar “watching party” and a follow-up discussion in-person at NYU Stern.

WHEN:

March 30, 2011 5-6 PM EST

WHERE:

  • Online (Register Now)
  • NYU Stern’s Kaufmann Management Center M3-110. Registration is mandatory, in order to be added to the building security list (Register Now)

Empowering Students to Empower Micro-entrepreneurs

posted: 2010-05-19 @ 3:14 pm EDT

By Alex Dang, “Student-Led Microfinance” panelist

I recently learned that there are more than 120 students registered for the Microfinance USA 2010 Conference.  For a second annual conference that grew tremendously in size, the group of students in attendance grew as well.

This burst in interest in microfinance among students is an indication of a broader trend of greater interest in public service and social entrepreneurship among young people.  Increasingly, students are looking for opportunities to start a career at an innovative non-profit or a socially-conscious company. The concept of combining finance and business to benefit low-income, hard-working individuals seem to be especially attractive to college students looking to devote their skills to a cause that is more meaningful than simply earning profit for shareholders.

I’m excited that the conference will help students learn of the numerous opportunities to contribute their skills towards helping small businesses in the United States.  Making microloans to underserved small businesses in the United States is, in essence, a tiny start-up compared to the Fortune 500 behemoth that is microfinance abroad. Having 120 students attend the conference will hopefully translate into 120 new talented individuals working in U.S. microfinance.

On a personal note, I started my career in microfinance as a student at UCLA with Global Brigades (www.globalbrigades.org), a non-profit organization that empowers university students that volunteer in community development abroad.  I was among 11 students who volunteered to advise a coffee cooperative in Honduras.  I returned from Honduras committed to finding a way to offer that type of technical assistance to small businesses in California.

I’m slated to speak on the student-led microfinance panel, but secretly, I am planning to just listen.  I want to hear how students want to get involved in microfinance and how Global Brigades can empower them. Imagine a U.S. microfinance world where college students across the country are providing financial literacy workshops on credit and savings… or teaching basic accounting and finance to their neighborhood mom-and-pop businesses…  or helping a start-up understand the lending process… I cannot wait!

What Students Can Do to Reach Millions through Microfinance

posted: 2010-05-19 @ 12:38 pm EDT

By Erica Dorn, moderator of the “Student-Led Microfinance” panel

I always look forward to attending a conference. But I have been especially eager to attend a conference specific to US Microfinance. As volunteer partnerships manager for ACCION USA, I am looking forward to meet staff from the other U.S. ACCION offices and to see first hand the scope of domestic microfinance. However, I am looking most forward to meeting some of the over 200 students that are pioneering involvement in US microfinance.

In my role at ACCION USA, I manage our relationships with students, and at the conference, I will be moderating the panel on Student-Led Microfinance. The panelists were chosen to highlight the spectrum of Campus Microfinance clubs. A professor, an advisor, a student leader, and the CEO of a student-driven MFI will be sparking the conversation.

Join us on Friday at 11 a.m. for a panel on Student-Led Microfinance to:

  • Discuss the scope of work in which student Microfinance clubs can be involved;
  • Meet students and professors from across the country that are forging innovations in US microfinance; and
  • Brainstorm the role that MFI’s can play in cultivating the next generation of microfinance practitioners.

Over the last few months I’ve had a chance to connect with students from  across the country, and on Thursday and Friday we will have a chance to explore the scale of Microfinance in the US. There is no doubt that many new ideas will arise. There are many reasons why I am so inspired by students. They bring a pure interest and dedication that can provide fuel to any movement. If US microfinance is to scale to reach millions, what part will students be having in this?

You can prep up for the panel with this  white paper co-authored by FIELD and ACCION USA, which discusses the scope of activities, successes, and challenges of student-led microfinance.

Erica is the Volunteer Partnerships Manager at ACCION USA. Her work is targeted at bringing financial access to microentrepreneurs in the United States by harnessing the leadership of students. She served as the first domestic Kiva Fellow. Find her on twitter @eldorn.